Privacy Policy

1. Who we are

Kina Digital Studio, operated by Alin Moldovan, is responsible for the personal information described in this policy. For questions or requests, email kinadigitalstudio@gmail.com.

2. Information you provide

If you submit the contact form, we receive your name, email address, project details, and any optional business name, phone number, service choice, or timeline you provide. We use these details to respond to your enquiry, prepare a quote, and discuss or deliver requested work.

If you use the AI chat, the messages you submit and up to 12 recent conversation turns are sent to Google Gemini to generate a reply. When you close or reset a chat, up to 24 recent conversation messages are sent to Gemini to create a short summary. The assistant is automated, not a human. Please do not enter passwords, payment details, or sensitive or confidential information.

3. How we use information

• To respond to enquiries, provide requested quotes, and deliver services you request.
• To generate replies when you choose to use the AI chat.
• To count chat-widget opens and distinct anonymous browser sessions for a daily operational report.
• To protect the website and limit abusive chat requests. Chat endpoints may use your request IP address temporarily for in-memory rate limiting; it is not saved in Firestore.
• To meet legal, accounting, and record-keeping obligations where they apply.

We do not sell your contact or chat information. We do not use advertising or general site-traffic analytics; we record chat widget opens and anonymous daily sessions for operational reporting.

4. Lawful basis

We process enquiries to take steps you request before entering a contract and, if you become a client, to provide the agreed service. We rely on our legitimate interests to operate and protect this website and manage business enquiries, and on legal obligations where they apply. Where processing relies on consent, you can withdraw it at any time; this does not affect processing that took place before withdrawal.

5. Service providers

We use service providers to operate the website and respond to you:

• Vercel hosts the website and may process technical request and connection information.
• Resend delivers contact-form enquiries to our designated email inbox.
• Google processes chat messages through the Gemini API to generate responses.
• Firebase stores daily chat counts and short AI-generated chat summaries.

These providers may process information in countries outside the UK. Their own privacy notices describe their processing and applicable transfer safeguards. Facebook and X are ordinary external links; those platforms process information under their own policies when you visit them.

6. Storage and retention

Raw chat transcripts are not saved to Firestore by this website. On chat close or reset, a short AI-generated summary, message count, date, and random browser-session identifier are saved in Firebase Firestore. Daily aggregate widget-open counts and distinct session counts are also stored there. A daily digest of the counts and summaries is sent to the studio through Resend. Firestore summaries, counts, session records, and digest records are deleted after 90 days. A copy of the digest in an email mailbox may be retained under that provider's settings. Contact-form enquiries are delivered by email rather than saved in a website database. We keep enquiry emails only as long as needed to respond, manage resulting work, and meet applicable legal or record-keeping obligations.

This website stores your color-theme choice in local storage under kina_theme. A random chat-session identifier is stored in session storage to count distinct sessions within a browser tab. These browser values are not used for advertising. You can remove them through your browser's site-data settings.

7. Your data protection rights

Depending on your circumstances, UK data protection law may give you the right to request access to, correction or deletion of your personal information, to restrict or object to some processing, or to request a portable copy. To make a request, email kinadigitalstudio@gmail.com. You can also raise a concern with the Information Commissioner's Office.

8. Changes to this policy

We may update this policy when the website or our data handling changes. The date at the top shows when it was last reviewed. Please check this page for the current version.